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Integrate Advanced Insights to Monitor Video Quality

Blog post from Vonage

Post Details
Company
Date Published
Author
Michael Jolley
Word Count
908
Company Posts That Month
292
Language
English
Hacker News Points
-
Post removed?
No
Summary

The Vonage Video API has seen a significant increase in usage, with video minutes increasing by 727% in the healthcare industry alone. To provide high-quality service, businesses need to understand what type of quality of service they're providing their customers. The Insights and Advanced Insights APIs were created to help build scalable, reliable solutions for end-users. These GraphQL APIs provide data on session metadata, usage metrics, video quality, errors, and more. The Insights API allows filtering and grouping of data by various parameters, while the Advanced Insights API provides detailed data at the session and stream level, including in-stream statistics that can be used to optimize applications across platforms. However, data retention periods for both APIs are limited, with Insights data available for 60 days and Advanced Insights data available for 21 days. To integrate these APIs effectively, businesses should query them regularly and account for database maintenance periods.

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