Helena has joined Vonage as a Technical Writer with a background in Computer Science from the University of Birmingham, where she studied Cyber Security, programming, and AI/Machine Learning. She previously worked at BT Security for nearly 3 years before transitioning to the technical writing role, during which time she also founded HackTheMidlands, a hackathon for young developers. In her free time, Helena enjoys attending theatre shows, playing video and board games, baking, and collecting vinyl records. She is excited to be part of the Vonage team and looks forward to the adventure ahead.