How to leverage topics and flows in your conversation designs
Blog post from Voiceflow
When building conversational experiences in Voiceflow, maintaining organization by leveraging topics and reusable components (flows) can help developers work smarter, not harder. Topics are organized around global and local intents, allowing for a more intuitive system of organization that keeps the conversation canvas clean. Components, or flows, are used to organize workflows triggered after an intent is activated, enabling easy reuse across projects. By utilizing these features, developers can create more efficient and scalable conversational experiences.
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