SailPoint is an enterprise identity security solution that uses artificial intelligence and machine learning to automate access management. It aims to grant the appropriate level of access to the right identities at the right time, integrating with existing systems and workflows. However, a closer look at SailPoint reveals that it may not be a suitable choice in today's complex environment due to its limitations, including cache issues, limited role organization, inability to detect all identities, high cost, long implementation time, technical issues, performance problems, bugs, and steep learning curve. The platform offers extensive customization options but can be overwhelming for some users. SailPoint pricing is notably higher than many of its competitors, making it a significant drawback for budget-conscious organizations. Customer reviews highlight both the pros and cons of using SailPoint, with some appreciating its customization options and others experiencing technical issues. Veza stands out as a superior alternative to SailPoint, offering a comprehensive access platform designed to provide a seamless, user-friendly experience, going beyond traditional user and group permissions to offer insights and control. Veza's intuitive interface, powerful automation, and real-time threat detection capabilities make it an attractive choice for modern enterprises seeking effective and efficient identity governance.