A New Bot: Dawn of a Vespa-Powered Slack Renaissance - A Summer Internship Story

During a summer internship at Vespa.ai, two students from NTNU developed an intelligent Slackbot powered by Vespa and OpenAI, capable of learning and adapting from conversations and documentation. The project aimed to address the surge in queries on Vespa's Slack channel, following a spike in interest in Vespa.ai, which saw significant growth in usage. The students utilized Vespa's Retrieval-Augmented Generation (RAG) system, which breaks down documentation into retrievable paragraphs, and OpenAI for summarization, to create a Slackbot that answers questions based on past interactions and Vespa's documentation. The development process involved setting up the Slackbot in Kotlin, understanding its operation, integrating it with Vespa's existing systems, and overcoming challenges with infrastructure tools like Terraform, with the help of SpaceLift. The experience was marked by a supportive work environment and productive collaboration, contributing to both the personal growth of the interns and the enhancement of Vespa’s community support capabilities.

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