Make your voice agents also chat with Vapi’s new Chat API
Blog post from Vapi
Vapi has expanded its capabilities to include a new Chat API, allowing its assistants to operate seamlessly across both voice and text platforms using the same configuration, tools, and memory. This new feature enables Vapi assistants to function on messaging platforms, web user interfaces, and support widgets without additional setup, supporting both streaming and non-streaming text conversations while maintaining context across different formats. The Chat API is also compatible with OpenAI, enabling developers to integrate it with existing workflows without the need for rewriting code. This advancement allows for the deployment of assistants across various channels, such as phone calls and messaging apps, while preserving context and functionality, thereby offering a unified and efficient solution for developers.