Introducing Vapi Model Intelligence: model recommendations backed by production data

Vapi Model Intelligence is a new feature bundle designed to assist builders in selecting optimal model combinations for various use cases by providing Model Presets and updated performance metrics. Model Presets offer curated configurations of transcribers, language models, and voice models tailored to specific goals such as speed, cost efficiency, or high intelligence, allowing users to deploy agents without the need for in-depth expertise. The updated performance metrics offer real-time data on cost, latency, and quality, including unique measures like the Humanness Index, which evaluates how naturally a voice model performs in live environments. These tools are grounded in Vapi's extensive production data, helping users make informed decisions and adapt to changing needs without extensive trial and error. The platform aims to simplify the model selection process for both technical and non-technical users, ensuring that agents can be quickly and effectively optimized with minimal effort.

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