Standardizing complexity: how UTC unified a hybrid web estate on Upsun

The University of Tennessee at Chattanooga (UTC) overcame the complexities and risks of managing a fragmented web estate by consolidating its hybrid environment, which included Drupal, WordPress, and custom PHP applications, onto the cloud application platform Upsun. This strategic move unified their operational model, reduced maintenance burdens, and enhanced reliability, especially during high-visibility events. Previously, UTC's web estate was split between vendor-hosted Drupal and on-premises WordPress and PHP, which complicated workflows and increased downtime risks. The decision to migrate was driven by the need for a consistent deployment model that could handle multiple application types and integrate with Git-based workflows for safer testing. Evaluated through a rigorous committee process, Upsun was chosen for its ability to provide a comprehensive hosting solution beyond Drupal, offering improved value by expanding hosting coverage without increasing costs. Post-migration, UTC experienced reduced infrastructure toil, improved confidence during traffic spikes, and a more streamlined, scalable web estate, with the added benefit of collaborative support from Upsun that aligned with the university's priorities and needs.

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