Insurance at speed: How Goodflair hits 8-hour reimbursement targets with Upsun
Blog post from Upsun
Goodflair, a French insurtech company founded by Christophe Mas and Jérôme Brisseau in 2022, aims to address the issue of costly veterinary care by offering ultra-fast pet insurance reimbursements within an average of 8 hours. Initially hindered by their original cloud provider's limitations, Goodflair transitioned to Upsun for its specialized support, scalability, and security, allowing them to maintain a high level of operational efficiency and data protection. The adoption of Upsun's Git-driven workflow enabled the creation of isolated preview environments for testing, which facilitated shorter delivery cycles and minimized production risks. This shift allowed Goodflair to focus on innovative insurance solutions while maintaining their #1 Trustpilot ranking for French pet insurance providers. By offloading infrastructure management to a dedicated platform, they have ensured stable response times, high security for sensitive health data, and operational peace of mind, all while bridging technology and human care through a back office staffed by qualified Veterinary Technicians.
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