How Symphony3 standardizes digital delivery for 40+ councils across Australia and New Zealand
Blog post from Upsun
Symphony3, a digital solutions company established in 2011, has successfully standardized digital delivery for over 40 local government councils in Australia and New Zealand by leveraging the Upsun platform to streamline infrastructure management and deployment. By automating manual server configurations and creating a repeatable delivery model, Symphony3 enables councils to deploy secure, accessible digital solutions, such as websites and emergency dashboards, with increased efficiency and reduced operational overhead. This approach integrates Symphony3's services, including its SmartGlue integration and Beetrix AI platforms, directly into council systems, enhancing responsiveness and reliability while significantly cutting costs and manual labor. The case study highlights the transformation of Ballina Shire Council, where automation replaced 5,000 hours of manual work annually, delivering a rapid return on investment and demonstrating the efficacy of Symphony3's scalable and automated solution in improving the citizen experience and ensuring service continuity during high-demand events.
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