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Why Unified APIs Shouldn't Store Your Customer Data

Blog post from Unified.to

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555
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Summary

In the evolving SaaS landscape, the necessity of integrations raises significant security and compliance concerns, especially regarding customer data storage by unified API and iPaaS providers. Unified.to addresses these issues by adopting a zero-data storage model, ensuring that no customer data is cached, stored, or logged, and that all API calls are proxied in real-time directly to the client's infrastructure. This approach minimizes the attack surface, reduces compliance burdens under regulations such as GDPR and SOC 2, and prevents vendor lock-in by maintaining full customer control over data. Unified.to supports OAuth 2 and customer-managed credentials, allowing for scoped permissions and access revocation without complex data management processes. By emphasizing architectural choices that prioritize security and compliance, Unified.to offers a more secure and controlled integration solution, contrasting with other providers that store customer data and increase compliance risks and vendor dependency.