How virtual webhook retry and recovery works
Blog post from Unified.to
Virtual webhooks create a consistent event stream by separating integration reads from endpoint dispatches, allowing each stage to recover independently when failures occur. If a receiving endpoint times out or returns an error, Unified makes several immediate retry attempts before applying progressively longer delays over a recovery period of up to roughly two weeks, while a successful delivery resets the schedule. Integration read failures such as transient API errors or rate limits use similar backoff behavior and respect provider retry guidance, whereas terminal connection problems like broken authorization can immediately mark a webhook unhealthy. This separation prevents endpoint outages from consuming integration retry capacity and vice versa, although once a subscription reaches `is_healthy: false`, both reading and dispatch stop until intervention. Users should return a 2xx response after safely accepting payloads, design handlers to tolerate possible duplicate deliveries, keep endpoints reachable, and monitor health status for persistent failures.
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