How to Track the Candidate Journey
Blog post from Unified.to
Tracking the candidate journey across different Applicant Tracking Systems (ATS) can be complex due to varying models and data structures of hiring pipelines. The Unified ATS API offers a solution by providing a consistent and explainable way to monitor the candidate journey using only the data explicitly recorded by the ATS. It does not attempt to reconstruct stage history or infer transitions, instead focusing on exposing observable application states, explicit lifecycle timestamps, and linked objects like interviews, activities, scorecards, and documents through real-time APIs. The journey is centered around applications rather than candidates, highlighting that multiple applications per candidate can exist in different states with unique interviews and feedback. The guide emphasizes the importance of using normalized statuses and explicit timestamps to build a defensible timeline, attaching relevant interviews, scorecards, activities, and documents to provide comprehensive context without assuming unrecorded transitions. By leveraging this approach, organizations can maintain accurate and portable candidate journey representations across various ATSs, making it a product decision rather than an integration challenge.