How to Build a Messaging Bot with Unified (Slack, Microsoft Teams, Discord)
Blog post from Unified.to
Building messaging bots on platforms like Slack, Microsoft Teams, and Discord can be challenging due to the need for event-driven, real-time interactions rather than relying on polling methods. Unified's Messaging API provides a solution by enabling developers to create bots that respond to live activities across these platforms without maintaining separate implementations for each provider. The API supports features like threaded replies using a standardized parent_id, and it offers a secure way to handle webhooks through signature verification. By focusing on real-time event subscriptions, such as messaging events and message creation hooks, Unified allows developers to build bots that are aware of platform-specific differences and operate safely at scale. This approach enables use cases like customer support, workflow guidance, and AI assistants by providing a consistent messaging interface that abstracts away the complexities of individual messaging platforms.