How to Build a Cross-Platform Survey Analytics Dashboard with Unified's Forms API
Blog post from Unified.to
Building a cross-platform survey analytics dashboard with Unified's Forms API addresses the complexity of integrating multiple survey tools like Google Forms, Tally, and Typeform into a unified analytics system. The API provides a read-only, normalized ingestion layer that allows developers to create an analytics model supporting various form platforms without needing to standardize vendors. This process involves discovering surveys and fields, incrementally ingesting submissions, and storing answers as typed JSON, which are then normalized into canonical metrics for analysis. The guide emphasizes the importance of treating form systems as event sources rather than systems of record, thereby necessitating the storage and computation of analytics data in the developer's own environment. By following this architecture, developers can build a scalable and reliable dashboard that operates independently of specific form providers' assumptions and constraints, with the option to use webhooks for real-time data updates.