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Forms API Integration: Real-Time Form Submissions, Normalized Responses, and Downstream Workflows

Blog post from Unified.to

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Forms API integration serves as a crucial tool for managing real-time form submissions and normalizing responses across various platforms, such as Typeform, Google Forms, and Tally, without requiring separate integrations for each. This API allows applications to access form definitions and completed submissions programmatically, ensuring consistent schema ingestion and facilitating downstream workflows in CRM, marketing, enrichment, ATS, and HR systems. By providing a unified ingestion layer, Forms APIs help overcome challenges like inconsistent schemas, delayed access, and unclear identity ownership, while maintaining the immutability of submissions and focusing on secure data handling and compliance with privacy regulations. The API does not store response data, instead offering real-time access to source platforms through webhooks and polling, allowing developers to handle sensitive data responsibly and match identities using attributes like email. Through this approach, the integration eases the complexity of managing multiple form tools, enabling businesses to treat forms as event sources and maintain clear boundaries between different data categories.