Three steps to introducing OpenTelemetry in your organisation

Introducing OpenTelemetry into an organization involves a strategic approach that focuses on communication, understanding the systems landscape, and best practices for instrumentation. Adrianna Vallella emphasizes the need for a clear strategy to ensure a successful rollout, which includes garnering leadership support and widespread communication about OpenTelemetry's benefits, such as vendor neutrality and a standardized framework. Establishing an observability practices team and recruiting internal champions can aid in advocacy and implementation. A thorough understanding of the organization's system landscape is crucial, requiring identification of services and code languages to determine the appropriate OpenTelemetry libraries. Instrumentation should prioritize critical transactions and leverage OpenTelemetry collectors to effectively manage telemetry data. The process also entails identifying metrics sources and potentially pausing app feature development to focus on observability and reliability. Despite the challenges, resources such as CNCF Slack and Tyk's support are available to assist organizations in navigating this complex transition.