Talk to a Tykling: Andy Smith, Consulting Engineer

Andy Smith is a Consulting Engineer at Tyk, a cloud-native platform, where his role involves bridging the gap between users and engineers by providing support, demos, and ongoing assistance while users evaluate and integrate Tyk's solutions. Having recently transitioned from a career in quantity surveying to the tech industry, Andy appreciates the company's informal and remote-friendly culture, which allows him to balance office and home-based work. He values learning and staying updated with new technologies, aligning with Tyk's forward-thinking environment. His approach to customer support emphasizes adaptable engagement, allowing users to evaluate products at their own pace. In his personal life, Andy enjoys reading crime fiction, running, playing tennis, and watching Netflix, reflecting a balance between professional commitment and personal interests.