Demo: Troubleshooting API issues within minutes using API observability

API observability is a crucial tool for effectively troubleshooting API issues, enhancing user satisfaction, and facilitating proactive business decisions. The use of traces allows engineers to understand errors and delays within API calls, providing detailed insights into where and why issues occur. By utilizing tools like the Tyk API Gateway, which is OpenTelemetry enabled, organizations can collect necessary data without altering existing code, thereby streamlining the troubleshooting process. Observability not only aids in resolving current problems but also informs future decisions by analyzing user experience patterns, such as exceeded quotas or response times. However, it is essential to balance the extent of tracing to avoid excessive data costs, focusing on critical services and potential error sources. Through such strategic use of traces and observability tools, businesses can ensure a seamless user experience and maintain efficient API operations.