What Is Voice Recognition?

Voice recognition is a type of technology that enables computers to receive and interpret verbal commands from users, whereas speech recognition allows computers to analyze analog sound to digitally receive and interpret verbal commands. Voice recognition tailors the interface to a specific user's voice for security purposes, such as preventing unauthorized access. The convenience of voice recognition has made it an essential tool for delivering strong customer experiences, with 53% of customers surveyed feeling natural and at ease with their voice recognition-enabled devices.

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