The 9 Events of Email
Blog post from Twilio
SendGrid's Event Webhook provides robust analytics and tracking capabilities by notifying users of nine key email events that occur as emails are sent and recipients interact with them. These events—processed, dropped, deferred, bounce, delivered, open, click, spam report, and unsubscribe—offer insights into the email delivery process, engagement, and potential issues. SendGrid enables users to create dashboards, query data, and respond to events in real-time to optimize their email programs. While not all projects require monitoring every event, each provides valuable information that can help improve email delivery success and engagement rates. For further exploration of the Event Webhook and its applications, SendGrid offers a free plan and detailed documentation in their Knowledge Center.