Photon is a company that provides fully managed delivery of on-demand visuals at scale, founded in 2017 by Sára Volom, Gábor Böheim, and Dániel Csala, with the goal of helping photographers find clients. After a pivot last autumn, rapid growth ensued, and they now manage workflows, including AI post-processing, expanding to multiple countries. They use Twilio SendGrid for communication with their customers, which has improved customer experience, reduced workload for account managers, and enabled efficient notifications via email. The founders enjoyed the experience of working with Twilio Startup Labs, gaining valuable insights and guidance that helped them unlock the full potential of SendGrid, leading to enhanced efficiency and effectiveness in their communication strategies. They advise other founders to explore the vast world of Twilio, offering solutions for numerous use cases, and emphasize the excitement of being a founder as exploring uncharted territory and creating something new every day.