Regulatory and Compliance Corner - July 2025
Blog post from Twilio
The July 2025 edition of "Regulatory and Compliance Corner" provides a comprehensive update on recent telecom policy changes across several countries. In Spain, new regulations now restrict the use of mobile numbers for unsolicited marketing and customer support calls, requiring businesses to use approved alternatives like landline or toll-free numbers to avoid service disruptions. In Greece, carriers are enforcing address verification for phone numbers, necessitating updated compliance documentation to prevent interruptions. Thailand mandates sender ID registration for SMS, with unregistered messages facing potential blocking, and the process for approval taking up to 10 business days. In the United States and globally, the inclusion of a Business Registration Number will become a requirement for new toll-free verifications by January 2026, urging businesses to begin collecting necessary documentation. The update emphasizes the importance of staying compliant to maintain uninterrupted telecom services.