Twilio Powers Epicom’s Universal Click-to-Call for SugarCRM` Epicom, an Austin-based consulting and development company, has developed a universal click-to-call plugin for SugarCRM using Twilio's API, allowing customers to make calls directly from the CRM system. The plugin is compatible with various SugarCRM platform options and can be used with any phone system. Epicom leverages Twilio's user-friendly API, which is well-documented and scalable, making it easy to develop and deploy the plugin. Recently, Epicom has started working on a new version of the Click-to-Call product based on Twilio Client, which will be browser-based and less expensive for customers. This integration enables businesses to easily make calls without relying on traditional landlines or legacy phone systems.