Perfecting Your Email Preview Text
Blog post from Twilio
Email preview text, often referred to as preheader text, plays a crucial role in enhancing email open rates by complementing the subject line with additional messaging that captures recipients' attention. This text appears next to the subject line in an inbox and serves as a secondary opportunity to influence a recipient's decision to open an email. The terms preview text and preheader are sometimes used interchangeably, but they have subtle differences, as the preheader can be customized and hidden within the email body to control what appears in the preview. It's recommended to keep the preview text between 50-90 characters to ensure readability across various devices and email clients. Best practices suggest incorporating urgency and key points early in the text and continuously testing different versions to optimize engagement. This strategy can significantly contribute to the success of email campaigns, and tools like Twilio SendGrid offer platforms to facilitate such enhancements.