Introducing Call Recording Encryption

Twilio has introduced Call Recording Encryption as a new feature for its Programmable Voice platform, providing enhanced security for sensitive call recordings by allowing users to encrypt recordings with their own public key before storage. This feature addresses the needs of customers who must comply with stringent data protection regulations by giving them full control over access to recordings, which can only be decrypted by the holder of the corresponding private key. Currently available in a developer preview, this feature requires users to generate an RSA key pair, submit their public key to Twilio, and store their private key securely. Once configured, all subsequent recordings will be encrypted, and additional metadata will be provided to aid in decryption. Twilio encourages developers interested in using this feature to share their use cases for potential collaboration and access to pricing and implementation details.