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Gmail’s top 10 sender issues: what senders need to know

Blog post from Twilio

Post Details
Company
Date Published
Author
Denis O'Sullivan, Jesse Sumrak
Word Count
867
Company Posts That Month
32
Language
English
Hacker News Points
-
Summary

In 2023, Gmail introduced a set of sender requirements aimed at improving email delivery and inbox placement, with Google identifying "Top 10 Sender Issues" to guide bulk senders. These include authenticating outgoing mail through SPF, DKIM, and DMARC; respecting user preferences regarding content and frequency; utilizing Google Postmaster Tools for insights into domain and IP reputation; and maintaining low spam rates. Google also advises a gradual increase in sending volume to avoid delivery issues, avoiding misleading subject lines and display names, minimizing the sharing of IP addresses and domains, and not engaging in spoofing tactics. By following these guidelines and staying informed through Google's Help Center, senders can enhance their email program's performance and reputation, aligning with the evolving priorities of mailbox providers towards authentication, consistency, transparency, and user experience.

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