A New Era of Data-First Customer Engagement is Here: Twilio Engage is Now Generally Available

Twilio Engage, a data-first customer engagement solution, is now generally available, offering marketers a native customer data platform (CDP) and native omnichannel capabilities to deliver personalized experiences at scale. With Twilio Engage, marketers can build data-driven, personalized experiences that reduce costs and grow lifetime value, while overcoming barriers to scalable customer engagement caused by data silos and disconnected technologies. The solution is built "data up" on top of Twilio Segment's CDP, providing a unified view of customers, journey orchestration, and real-time engagement capabilities across native email and SMS channels. By activating rich data across best-in-class engagement channels from a unified solution, marketers can create meaningful experiences for their customers and drive long-term, efficient growth.