Detecting iOS 26 Call Screening and Leaving Voicemail: How Twilio AMD and Real-Time Transcriptions Make It Possible
Blog post from Twilio
Twilio's Answering Machine Detection (AMD) and Real-Time Transcriptions provide a solution for navigating the complexities introduced by iOS 26's call screening feature, which prompts callers to record their name and reason for calling before determining if the recipient will answer or if the call will go to voicemail. This system integrates with Twilio's infrastructure to automatically detect whether a call is being screened by iOS 26, if it is answered by a human, or if it goes straight to voicemail, allowing businesses to maintain effective communication without manual intervention. By leveraging Twilio's serverless environment and pattern-matching helpers, the solution can adapt dynamically to different call scenarios, ensuring messages are delivered efficiently and interactions remain seamless. This approach is particularly beneficial for brands seeking to reach customers with high fidelity, as it minimizes the uncertainty and potential for missed connections caused by automated call screening.