Build a Multilingual AI Support Agent with SendGrid and Langchain.js

In this guide, you will learn how to build a multilingual AI support assistant using Twilio SendGrid for email communication, Langchain.js for text processing and document analysis, and OpenAI for natural language generation. The AI assistant will handle user queries and pass the query to a human agent when it does not know the answer. To follow through with this article, you need a basic understanding of JavaScript, Node Js installed on your computer, a basic understanding of LangChain JS, and a free Twilio SendGrid account.