Behind the Builder: Khushbu Shaikh, Technical Account Lead

Behind the Builder is an editorial series that shines a spotlight on employees building things behind the scenes at Twilio — exploring their backgrounds, the projects they’re working on, and what life at Twilio means to them. Khushbu Shaikh, Technical Account Lead, shares her career journey from handling tech support at Bosch to leading impactful technical projects at Twilio, highlighting growth, learning, and seizing opportunities. She talks about the projects she's working on, how Twilio has shaped her career, and personal milestones along the way. The series aims to humanize the company's inner workings by showcasing employees' experiences.

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