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Announcing General Availability of <Start><Recording> for Voice Recording

Blog post from Twilio

Post Details
Company
Date Published
Author
Jessica Rabin, Margot Hughan, Michael Carpenter, Paul Kamp
Word Count
733
Company Posts That Month
24
Language
English
Hacker News Points
-
Summary

Twilio has announced the general availability of a new TwiML feature, <Start><Recording>, which allows customers to initiate voice call recordings at any point during a TwiML workflow. This feature provides the flexibility to start recording inbound or outbound calls immediately, without relying on callbacks from the Recordings resource, and supports asynchronous recording through the <Recording> noun. The new feature integrates seamlessly with other TwiML verbs like <Dial>, <Conference>, and <Gather>, offering enhanced capabilities for applications such as dual-channel recordings and Conversational Intelligence. Priced the same as existing call recording methods, <Start><Recording> aims to support a variety of use cases, including regulatory compliance and quality assurance, by enabling users to capture and analyze call audio efficiently in conjunction with additional Twilio features.

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