The State of Personalization 2022` report explores key trends in personalization, including the ROI of personalized customer engagement, challenges in building omnichannel strategies, and the importance of first-party data as third-party cookies become less relevant. The report was compiled through a survey of thousands of businesses and consumers globally, providing insights into consumer loyalty and bottom-line growth opportunities. The findings are presented alongside expert commentary from industry leaders at CDP Week, offering a comprehensive understanding of personalization's role in building memorable customer experiences.