Here is a neutral and interesting summary of the text in 1 paragraph: To ensure the safety and comfort of their community, event organizers need to have a code of conduct in place, including processes for reporting and responding to incidents. A suitable technology solution can help facilitate this process, such as an SMS integration with Twilio Studio and Slack, which allows for accessible, secure, fast, scalable, and robust reporting mechanisms. This setup enables users to report incidents via text message, with the option to follow up with the sender's phone number, while also providing a response success and failure mechanism to keep users informed. The solution can be easily configured and integrated into an existing workflow, making it easier for organizers to manage code of conduct incidents effectively.