Building SHAKEN/STIR verification Into Your Voice CAPTCHA IVR
Blog post from Twilio
This summary highlights Twilio's announcement of building SHAKEN/STIR verification into their Voice CAPTCHA IVR, a feature aimed at combating robocalls and spam. The solution allows verified callers to bypass the CAPTCHA challenge, while non-verified callers are challenged with a random digit sequence. The process involves setting up a Twilio function to generate the challenge, creating a Studio flow to handle the call, and configuring the Twilio number to pass in URL query parameters. The solution can be enhanced by combining it with other methods, such as blocking or allow lists, and utilizing additional resources provided by Twilio.
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