How to Build a Studio IVR Flow with No Coding Experience

You can create an Interactive Voice Response (IVR) flow with Twilio Studio without any coding experience. To do this, you'll need a Twilio account and phone number, access to the pre-built UI hosted by Twilio Functions, and a variety of voices powered by Amazon Polly for your IVR flow. You'll configure your voice greeting, SMS greeting, branch information, and push the configuration to JSON before importing it into your Twilio account. Once imported, you can link your Twilio number to your Studio Flow and test it by sending an SMS or making a call. With some technical knowledge, you can take this project further by utilizing the optional Studio Flow REST API v2 to push your custom flow to the Twilio Console.