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Send A Job Builds Communication Context For The Field Service Industry

Blog post from Twilio

Post Details
Company
Date Published
Author
Kyle Kelly-Yahner
Word Count
512
Company Posts That Month
27
Language
English
Hacker News Points
-
Post removed?
No
Summary

Send A Job is a field service management and communication software company founded by Erez Marom and Idan Kadosh, former locksmiths who experienced firsthand the challenges of managing calls, scheduling, and customer communication in their own business. After struggling to find a suitable solution from six different vendors that cost $35,000 to set up and $2,000 per month, they created a Twilio-powered platform specifically for field service businesses like theirs. The platform provides real-time SMS updates, phone number masking, and automated call recording to ensure quality customer service and compliance. With their customers now logging over 1 million SMS and 500,000 calls monthly, Erez and Idan have finally built the software they needed to solve the industry's communication challenges.

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