RingDNA dials call tracking, IVR and virtual call center into Salesforce

Twilio has partnered with DemandResults to create RingDNA, a Salesforce-integrated application that combines call tracking, inbound IVR, and virtual call center capabilities into one solution. This integration enables marketers to bridge the analytics gap between online and offline conversions, while providing sales and customer support teams with advanced caller ID and script suggestions. The platform is designed for small businesses and large enterprises alike, offering ease of use and flexibility in its architecture. RingDNA was built on Twilio's APIs, which were chosen for their reliability and stability. The company will demonstrate the solution at Dreamforce, where attendees can learn more about how to build call tracking and IVR applications on Twilio.

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