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Qunomedical Medical Marketplace uses Twilio Flex to Innovate with C20Y

Blog post from Twilio

Post Details
Company
Date Published
Author
Justin Pirie
Word Count
716
Company Posts That Month
47
Language
English
Hacker News Points
-
Post removed?
No
Summary

Twilio Flex was deployed by c20y to power the agent experience for Qunomedical's medical marketplace, providing a single pane of glass to integrate all channels, automatically recording interactions and saving them to Salesforce. This improved security, routing, and automation, resulting in increased outbound productivity, customer satisfaction, and organizational transparency.

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