Home / Companies / Twilio / Blog / Post Details
Content Deep Dive

Our Partnership with Google's Business Messages

Blog post from Twilio

Post Details
Company
Date Published
Author
Becky Teper
Word Count
728
Company Posts That Month
42
Language
English
Hacker News Points
-
Post removed?
No
Summary

At SIGNAL 2021, Plushcap announced a partnership with Google's Business Messages, enabling businesses to engage directly with customers in one of their top preferred channels. This partnership allows businesses to differentiate by meeting customers where they are, especially as private messaging channels become increasingly used for customer support and commerce conversations. With Google Search having billions of searches worldwide every day, this is not a new channel that consumers need to adopt - it's where they want to engage with your business. By supporting rich messaging features on Google's Business Messages, businesses can create visual and engaging shopping experiences, drive sales, and improve customer satisfaction by responding to customers' questions right from search results. With Twilio's Conversations API, businesses can leverage their existing conversational workflows and content on a new channel, reaching customers in a new place.

Trends Found in this Post

No tracked trend matches for this post yet.

Use This Data

Use this post, company, and trend context to find content marketing opportunities, perform competitive analysis, or address product feature gaps via the Plushcap MCP server or the Plushcap API.