Creating an engaging and compliant messaging solution with Hearsay Systems

Hearsay Systems is a software company that provides a comprehensive messaging solution for the financial services industry, using Twilio's flexible APIs to create compliant social media, individualized websites, and text and voice solutions. To stay up-to-date with regulatory compliance, Hearsay has an internal legal and compliance team that monitors developments and partners closely with its product team to ensure its platform can help clients comply. The company aims to create a trusted communications ecosystem to protect consumers and eradicate bad actors, using data analysis to identify patterns that indicate off-channel communications. As global regulatory compliance grows stricter, especially around AI, firms need established programs to effectively leverage AI while keeping within boundaries of applicable regulations. Hearsay is excited about its roadmap, including delivering compliant WhatsApp for Hearsay Relate, enhancing autodialer rules, and enriching integrations with CRM and analytics capabilities.