Company
Date Published
Author
Paul Kamp
Word count
929
Language
English
Hacker News points
4

Summary

Twilio is a cloud communications platform that provides legitimate companies with the ability to send wanted communications to their customers who have opted in. The company has released a feature to help users identify if a call or text passed through Twilio, allowing them to report unwanted communications. Users can text "Twilio" to +1 (855) 747-7626 to check if a number is serviced by Twilio and report any unwanted communications. If the number appears to be using Twilio, users will receive options to report it for spam, fraud, or abuse. Twilio aims to restore trust in communications and solve cell phone anxiety, working with carriers and regulatory bodies to address issues such as spoofing and robocalling.