Company
Date Published
Author
John Sheehan
Word count
319
Language
English
Hacker News points
None

Summary

While the conference featured various speakers, three notable talks stood out: Sarah discussed customer support best practices from her experience at 37signals, Steven shared insights on navigating rapid growth with GroupOn, and Jeff provided guidance on enabling doers to get started with a product or service by offering clear information and empowering decision-making.