Esther Balta is a Technical Content Strategist with 6 years of experience in documentation across various software models and deployment types, focusing on customer education and enablement. She aims to create developer-centric content that assists users in thriving and growing. Esther believes in the importance of clear and concise communication, which builds knowledge and confidence. In her role at Twilio, she is excited to contribute to creating magic for developers through content strategy, working alongside a talented team on the Developer Network.