Keith Casey is a PHP developer based in Austin, Texas, with experience working for an SMS aggregator, where he learned about the complexities of telecom connectivity and carrier approval processes. He discovered Twilio and was impressed by its capabilities, which allowed him to complete tasks that would have taken weeks or months with just 100 lines of code. Casey is now focusing on discovering features, problems, projects, and ideas from the Twilio community to improve the platform, attending user group meetings, fielding questions, and helping build components to make life easier for developers. He invites users to share their ideas or showcase cool projects by reaching out to him at [email protected] or connecting on Twitter at @CaseySoftware.