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Integrate Twilio WhatsApp Business API with a Symfony Application

Blog post from Twilio

Post Details
Company
Date Published
Author
Joseph Udonsak
Word Count
2,992
Language
English
Hacker News Points
-
Summary

This tutorial integrates Twilio's WhatsApp Business API with a Symfony application to enable two-way communication with customers. It uses a PHP implementation of the Eliza program to respond to user input, and sends messages via the Twilio WhatsApp Business API. The application consists of a model that processes user input, a service that dispatches responses via WhatsApp, and a controller that receives POST requests from Twilio and handles accordingly. The integration allows for more accessible and valuable customer communication, making it possible to not only send notifications but also respond to messages from customers.