The IDC report suggests that telecommunications (telco) applications should move to the cloud due to its economic benefits and technology advances, which outweigh the operational cost models of traditional communication services. While voice communication is not yet widely treated as a cloud-ready service, the cloud's economies of scale are too powerful to ignore, and companies like Twilio are already leveraging the cloud to provide innovative communication applications to customers. The report notes that telcos are focused on significant traffic issues such as mobile backhaul bottlenecks, but users are quickly making connections between communications services and other applications, paving the way for voice to become a standard cloud application in the future.