Save the Children built a comprehensive digital communications platform to support their humanitarian work during the COVID-19 pandemic and beyond. This platform is designed to be flexible and adaptable to meet the unique needs of various programs across different countries and regions. The organization leveraged technology best practices to integrate digital tools such as multi-channel communications solutions, learning management systems, and data analytics into their operations. A pilot program was launched in Indonesia using a chatbot to provide accurate information on COVID-19 and reduce behaviors that put children and families at risk of contracting the disease. The success of this pilot led to the development of a framework solution using Twilio that allows for quick launch of additional chatbots and interactive communications solutions without significant upfront technology investment. This approach enables Save the Children to scale their digital communications efforts efficiently and effectively, while also exploring future opportunities to harness the power of digital technologies to amplify their impact.