Company
Date Published
Author
Jeff Eiden
Word count
1131
Language
English
Hacker News points
None

Summary

The world is facing an increasing number of personal crises, resulting in a growing need for effective crisis intervention services. Non-profit organizations are using technology to provide help to people in crisis, such as veterans who struggle with PTSD and survivors of gang-related violence in El Salvador, by creating mobile applications that connect them to peer support and mental health resources. These technologies aim to improve access to help, reduce wait times, and enhance the overall experience for those in need. Joining forces with organizations like Twilio.org, individuals can contribute to building technology that enables people to access crisis hotlines more effectively, using innovative communication channels such as WhatsApp, and meeting clients where they are on a platform they trust.