Flex Boost: Accelerate Curbside Pickups with Flex & SMS from Perficient

Perficient, a Twilio Gold Consulting Partner, is helping retailers accelerate curbside pickups using Flex & SMS from Twilio. As consumer preferences shift towards reducing contact and increasing convenience, curbside pickup has emerged as a perfect solution for many retailers. To overcome common challenges such as integrating with existing order management systems and creating contactless communication options, Perficient offers two accelerator packages: a centralized approach using Twilio Flex and a decentralized approach utilizing Twilio SMS. Both approaches enable quick implementation of curbside delivery, iteration on customized interactions, and move towards more sophisticated solutions.